Over the past few years, more and more people are choosing to outsource tasks, but there have been just as many discussions related to why this option somehow does not work. For instance, the book titled Outliers: The Story of Success, by Malcolm Gladwell, shows how and why outsourcing does not work at all times.
The book elucidates on a number of airlines disasters that have taken place in the past few years. A study was conducted by Geert Hofstede, in which he calculated the Power Distance Index or PDI. PDI is a measure by which a person in a particular country reacts to a figure of authority. For instance, if a country has a high PDI, the people in that country will respond better to an authoritative figure and question their decisions lesser.Read More