Get in Touch With Us
This page is for reaching the people behind Crypto Casinos — the editors who research and rank the new crypto casinos listed across appworksinc.com. Email is the only channel we run, and it is read by a person, not a bot. Use it for corrections, questions about how we rank sites, bonus terms that don't match what we've published, or commercial enquiries.
Write to us at [email protected]. We aim to reply within two working days. Include the casino name, the page you were reading and a date or screenshot if you're reporting something that looks wrong — vague reports take much longer to verify.
What we can help with, and what we can't
| Email us about | Not us — go to the operator or a professional |
|---|---|
| Outdated bonus terms, wagering requirements or offers on our pages | A pending withdrawal, locked account or KYC request at a casino |
| A new crypto casino you think we should research | Password resets, 2FA lockouts or deposit crediting issues |
| How we assess licensing, payout speed or provably fair claims | Whether playing at an offshore site is lawful where you live |
| Partnership, affiliate and advertising enquiries | Tax treatment of gambling winnings or crypto gains |
| Feedback on our responsible gambling coverage | Personal support for gambling harm — see the helpline below |
We have no access to any casino's back office. If your coins are stuck, contact that site's support first — most run 24/7 live chat — and keep the transaction hash from your wallet or block explorer. If the operator won't engage, tell us anyway; a pattern of unresolved payout complaints is something we factor into rankings, even though we can't arbitrate an individual case.
How money moves on this site
Plainly: Crypto Casinos is free to read, and we may earn commission when a reader signs up at a casino through a link here. That is how the site is funded. Commission does not buy a position in the rankings, and no operator sees our copy before it publishes. If you think a review reads like it was bought, say so in an email — we'd rather argue the point than have you assume it.
Readers sometimes ask what it costs them to take part at the sites we cover. Nothing is charged by us. At the casinos themselves, you fund play with on-chain deposits from a self-custody or exchange wallet — Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), USD Coin (USDC), Dogecoin and a varying spread of other altcoins. Three costs apply that are easy to overlook:
- Network and gas fees. Paid to the blockchain, not the casino. ETH gas can dwarf an LTC or DOGE fee for the same dollar amount.
- Confirmation times. A deposit credits after the site's required confirmations. Withdrawal speed depends on the operator's internal approval plus the chain — advertised "instant" payouts are the operator's claim, not a result we've measured.
- Price volatility. Holding a balance in BTC or ETH means its dollar value moves while you play. Stablecoins such as USDT and USDC are the common workaround, though they carry their own issuer risk.
Withdrawal limits, minimum cash-out amounts and any fee the casino adds on top of the network fee are set per operator and change without notice. Check the cashier page before you deposit, and email us if what you find contradicts what we've published.
Questions we get about specific listings
Most reader mail is about the sites at the top of our new crypto casino rankings. Here's the short version of what we can tell you about the three we're asked about most — full detail sits on their review pages.
BetPanda
Our highest-rated listing at 10.0, largely because it is built around crypto-first play with a light-touch signup rather than a card-casino experience with coins bolted on. The headline promotion is 10% weekly cashback; like all cashback deals, the percentage applies to defined net losses over a set weekly period, and any wagering requirement, minimum qualifying loss and payout cap are set out in the operator's own terms — read them before you count on a figure. Limitation: a cashback-only welcome is worth less to a casual depositor than a large match bonus, so bonus-hunters chasing headline value will find it thin.
CoinPoker Casino
Rated 9.9 and the one listing we're asked about by poker players, since the casino floor sits alongside a poker room rather than replacing it. Advertised welcome offer: 150% match up to $2,000. A match of that size always arrives with playthrough conditions, a qualifying minimum deposit, a claim window and game weightings that usually favor slots over table games — treat the $2,000 as a ceiling, not an expectation. Limitation: a poker-led platform tends to have a narrower slot and live-dealer catalog than a pure casino, so slot-focused players may find the library short.
Cryptorino
Rated 9.8, and it appears here because it pairs a large first-deposit match — 100% up to 1 BTC — with 10% weekly cashback, which suits players who want both an upfront boost and ongoing value. A bonus denominated in BTC moves with the market, so the dollar equivalent of your match changes between claiming and clearing it. Wagering requirements, expiry and maximum bet-while-bonus-active rules all apply and are published by the operator. Limitation: a 1 BTC ceiling is only reachable with a deposit most players will never make, so the practical value for a typical bankroll is a fraction of the headline.
Beyond those three, readers frequently ask us to compare cashback and rakeback structures across Punkz (20,000 USDT welcome plus 15% cashback), Hyperlucky (20% daily cashback up to $10,000 plus 100 free spins), Winna (up to 60% rakeback and 25% instant cashback), Thrill (up to 70% rakeback plus 10% cashback), BC Game (four match bonuses up to $4,000 plus 400 free spins), Wild.io (up to 350% across the first three deposits plus 200 free spins) and Vave (up to 550 USDT, up to €75 free bet and 5% cashback). Every one of those figures is a maximum advertised by the operator and carries wagering or playthrough conditions, time limits and eligibility rules. We publish the terms alongside the number; if you find a discrepancy, that's exactly the email we want.
What's actually on offer at the sites we cover
If you're writing to ask whether a listing has the games you want, it helps to know the categories we check. New crypto casinos typically run: slots from third-party studios such as Pragmatic Play and NetEnt; live dealer rooms including blackjack, roulette and baccarat, commonly powered by Evolution; RNG table games; and in-house originals — crash, dice, plinko and similar — which are where provably fair verification usually applies. We don't publish game counts, because operators change libraries constantly and the numbers on their own homepages go stale fast.
Provably fair and RNG certification are different things, and it's the question we answer most. Provably fair lets you verify an individual originals round with server and client seeds. RNG certification is a third-party audit of the random number generator behind conventional slots and tables. A site can have one without the other.
The sportsbook question
Several of the operators listed here run a sportsbook, esports betting or a poker room beside the casino — CoinPoker Casino's poker tables and Vave's free bet offer are the clearest examples. Those products are usually on the same wallet and the same account, but the bonus terms are separate: a casino cashback deal generally won't apply to sports losses, and a free bet typically won't clear casino wagering. Check which product a promotion is tied to before you move funds, and email us if an operator's terms are ambiguous on that point.
Legal standing, age and where we can't advise
We have to be direct here, because a lot of contact mail asks us to rule on it. There is no federal legalization of online casino gaming in the US. The crypto casinos we cover are offshore operators, licensed in jurisdictions such as Curaçao or Anjouan — not by any US regulator. For most US players this is a legal grey area, not a settled position. Legal, state-regulated online casinos exist in only a handful of states, and those operators don't run on crypto.
What follows for you:
- Check your own state's gambling laws. They vary, and some states are explicitly restrictive.
- Read the operator's restricted-states list. Many offshore sites self-exclude certain states, and that list changes.
- Assume a minimum age of 18, and 21 where the site or your state requires it. The operator states its own minimum — follow it.
- Expect identity verification to be possible even at sites advertising low-friction or no-KYC signup. Terms commonly reserve the right to request documents, particularly on larger withdrawals.
- Understand that US players are generally liable for tax on gambling winnings and on crypto gains. That's general information, not advice — consult a qualified tax professional about your situation.
We will not help anyone supply false details or work around geoblocks, KYC, anti-money-laundering or sanctions checks, and we won't answer emails asking how. "No KYC" describes a signup experience; it is not a route around tax or reporting obligations.
For a related comparison some readers ask about, see our rundown of casinos outside the GamStop scheme.
How we reach our rankings
So you know what you're writing in about. We research each new crypto casino against the same criteria: supported coins and stablecoin options, deposit and withdrawal mechanics including limits and published timings, stated licensing, verification requirements, game range across slots, live dealer and originals, provably fair and audit claims, bonus terms — read in full, not from the banner — security features such as two-factor authentication, support responsiveness, and the responsible gambling tools on offer. Ratings are editorial judgments by our team, not customer review scores, and not the result of us depositing or withdrawing anywhere. Where a claim is the operator's own advertising, we say so. Findings on this page were last reviewed on Sep 23, 2026 by Caleb Keller.
If gambling has stopped being fun
Gambling costs money, and most sessions end down. Crypto adds a second layer of risk, because the value of your balance can fall independently of how you play. Never stake money you need for anything else, and don't play to recover a loss or to take your mind off something.
If you're worried about your own play or someone else's, the National Problem Gambling Helpline is available at 1-800-GAMBLER. Be aware that offshore crypto casinos may not provide the same player protections, deposit limits or self-exclusion tools that state-regulated operators are required to offer — and self-exclusion at one offshore site does not carry across to others.
Before you hit send
One email, one subject, with the casino name and page in the first line, gets the fastest answer. If you're reporting a bonus discrepancy, tell us the date you saw it and where — terms change often enough that timing matters. If you're a operator or agency, say who you represent up front; we'll tell you plainly what is and isn't for sale, and editorial position never is.
Thanks for reading, and for flagging anything that looks off. Reader corrections are a real part of keeping these listings accurate.